Terms of service
Terms of Service
Last updated: August 27, 2026
Welcome to LOFPO.
These Terms of Service (“Terms”) govern your access to and use of lofpo.com, including our website, online store, products, services, content, features, and functionality (collectively, the “Services”).
By accessing or using our Services, placing an order, or purchasing products from LOFPO, you agree to be bound by these Terms and our applicable policies.
If you do not agree with these Terms, please do not use our Services.
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1. About LOFPO
LOFPO is an online retail store offering lighting, furniture, home products, and related items.
LOFPO is operated by an individual based in Italy.
Contact information:
LOFPO
Email: info@lofpo.com
Website: lofpo.com
Address:
Via P. Micca, 26/2
35027 Noventa Padovana (PD)
Italy
Our online store is hosted and powered by Shopify.
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2. Eligibility
By using our Services, you represent that:
You are legally capable of entering into a binding agreement in your jurisdiction;
The information you provide to us is accurate and complete;
You will use the Services only for lawful purposes;
You will comply with these Terms and all applicable laws and regulations.
Our Services are not intended for children who are below the applicable age of majority in their jurisdiction.
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3. Our Products
We sell a variety of products, including:
Lighting
Chandeliers
Pendant lights
Ceiling lights
Wall lights
Table and floor lamps
Furniture
Chairs
Tables
Storage products
Home décor
Other home and interior products
We work with multiple manufacturers and suppliers, including suppliers located in China and other countries.
Because our products come from different manufacturers and production facilities, specifications, packaging, shipping methods, and availability may vary between products.
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4. Product Information
We make reasonable efforts to ensure that product descriptions, images, measurements, specifications, and other information displayed on our website are accurate.
However, we do not guarantee that all information will always be completely accurate, current, or free from errors.
Product colors may appear differently depending on your device, monitor, display settings, lighting conditions, and other factors.
Minor variations in:
Color
Texture
Finish
Measurements
Materials
Packaging
Manufacturing details
may occur and do not necessarily constitute a defect.
Where exact specifications are important to your purchase, please contact us before ordering.
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5. Product Availability
Products displayed on our website are subject to availability.
We reserve the right to:
Limit quantities
Discontinue products
Change product specifications
Remove products
Update prices
Refuse or cancel orders
If a product becomes unavailable after you place an order, we will contact you and may offer:
A replacement product
An alternative product
A refund for the unavailable product
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6. Prices
All prices displayed on our website are subject to change without notice.
We make reasonable efforts to display accurate prices, but errors may occasionally occur.
If a product is listed at an incorrect price due to a typographical, technical, or other error, we reserve the right to correct the price.
If you have already placed an order affected by such an error, we may contact you and provide the option to confirm the order at the correct price or receive a refund.
Shipping charges, taxes, customs duties, and other applicable fees may be added at checkout depending on your location and the applicable rules.
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7. Orders
When you place an order through LOFPO, you are making an offer to purchase the products selected by you.
After placing an order, you may receive an order confirmation email.
An order confirmation does not necessarily mean that the order has been finally accepted.
We reserve the right to refuse or cancel an order for legitimate reasons, including:
Product unavailability
Pricing errors
Payment problems
Suspected fraud
Incorrect customer information
Shipping restrictions
Technical errors
Other circumstances that prevent us from fulfilling the order
If we cancel an order after payment has been received, we will provide an appropriate refund.
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8. Payment
Payment must be successfully received before an order can be processed.
We use Shopify and/or third-party payment providers to process payments.
We do not intentionally store complete payment card information on our own systems.
By submitting payment information, you represent that you are authorized to use the payment method provided.
If a payment is declined or reversed, we may cancel or delay the order until payment has been successfully completed.
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9. Shipping and Delivery
Shipping and delivery are governed by our Shipping Policy.
Delivery estimates are estimates only and are not guaranteed delivery dates unless explicitly stated otherwise.
Orders may be shipped from different locations depending on the product.
Because LOFPO works with international manufacturers and suppliers, including suppliers in China, some products may be shipped directly from international fulfillment facilities.
Orders may arrive in multiple packages and at different times.
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10. Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated at checkout, such charges are generally the responsibility of the customer.
LOFPO does not control customs authorities and cannot guarantee that an order will be cleared within a particular timeframe.
Customers are responsible for complying with applicable import laws and regulations in their destination country.
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11. Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy.
Please review that policy before making a purchase.
Nothing in these Terms is intended to exclude or limit mandatory consumer rights that apply to you under applicable law.
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12. Order Cancellation
If you wish to cancel an order, contact us as soon as possible at:
info@lofpo.com
We will make reasonable efforts to cancel the order before it is processed or shipped.
Once an order has been processed or shipped, cancellation may no longer be possible.
In such circumstances, the order may be subject to our Refund & Return Policy.
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13. Promotions and Discounts
From time to time, LOFPO may offer promotions, discounts, coupon codes, or special offers.
Promotional offers may be subject to additional terms.
Unless otherwise stated:
Promotional codes cannot be exchanged for cash
Promotions cannot be combined
Promotions may have expiration dates
Promotions may apply only to selected products
We reserve the right to discontinue or modify a promotion
If a promotion has specific terms, those terms will apply.
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14. Reviews and User-Generated Content
If you submit a product review, photograph, comment, testimonial, or other content to LOFPO (“User Content”), you are responsible for that content.
You represent that:
You own or have the necessary rights to submit the content;
The content does not violate the rights of another person;
The content is not unlawful, fraudulent, defamatory, abusive, or misleading;
The content does not contain malicious software or harmful code.
By submitting User Content, you grant LOFPO a non-exclusive, worldwide, royalty-free license to use, reproduce, display, modify, publish, and distribute the content in connection with our business and marketing activities.
We reserve the right to remove User Content that we believe violates these Terms or applicable law.
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15. Intellectual Property
All content available through the Services, including:
LOFPO name
Logos
Branding
Website design
Product descriptions
Photographs
Graphics
Videos
Text
Icons
Layouts
Software
Other materials
is owned by or licensed to LOFPO or its respective owners and is protected by applicable intellectual property laws.
You may use the Services for personal and lawful shopping purposes.
You may not, without our prior written permission:
Copy our website content
Reproduce our photographs
Copy product descriptions
Republish our branding
Sell or redistribute our content
Use our trademarks
Scrape or systematically collect website content
Create derivative works from our website content
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16. Prohibited Uses
You agree not to use our Services to:
Violate applicable laws
Commit fraud
Purchase products using stolen payment information
Attempt unauthorized access to our systems
Introduce malicious software
Interfere with website operation
Scrape or harvest information without permission
Abuse promotional offers
Impersonate another person
Submit false information
Infringe intellectual property rights
Harass or abuse our employees, partners, or customers
Use the Services for any unlawful purpose
We reserve the right to suspend or terminate access to the Services if we reasonably believe these Terms have been violated.
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17. Third-Party Services
Our Services may use or contain integrations with third-party services, including:
Shopify
Payment processors
Shipping carriers
Analytics services
Advertising platforms
Social media services
Other technology providers
Third-party services may have their own terms and privacy policies.
We are not responsible for the content, policies, availability, or practices of third-party services that we do not control.
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18. Website Availability
We aim to keep our website available and functioning properly.
However, we do not guarantee that the Services will always be:
Available
Uninterrupted
Error-free
Secure
Free from viruses or other harmful components
The website may occasionally be unavailable because of maintenance, technical problems, updates, security issues, or circumstances beyond our reasonable control.
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19. Disclaimer
To the maximum extent permitted by applicable law, the Services and products are provided subject to the terms and warranties expressly applicable to the relevant product and transaction.
We do not guarantee that:
The website will always operate without interruption;
Product information will always be error-free;
Every product will meet your personal expectations;
Delivery will occur within a particular timeframe;
The website will be free from technical problems.
Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable law.
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20. Limitation of Liability
To the maximum extent permitted by applicable law, LOFPO will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or purchase of products.
This may include, where legally permitted:
Loss of profits
Loss of business
Loss of data
Loss of opportunity
Business interruption
Other indirect losses
Nothing in these Terms limits liability that cannot legally be limited or excluded, including liability arising from fraud, intentional misconduct, or mandatory consumer protection rights.
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21. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold LOFPO harmless from claims, liabilities, damages, losses, and expenses arising from:
Your violation of these Terms
Your unlawful use of the Services
Your violation of another person’s rights
Your User Content
Your misuse of products
Your violation of applicable laws
This section does not apply to the extent that the claim results from LOFPO’s own unlawful conduct or from rights that cannot legally be waived.
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22. Privacy
Your use of the Services is also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, and protect personal information.
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23. Changes to These Terms
We may update these Terms from time to time.
When we make changes, we will update the “Last updated” date at the top of this page.
Your continued use of the Services after updated Terms are posted means that you accept the updated Terms, to the extent permitted by applicable law.
If a material change requires additional notice under applicable law, we will provide such notice.
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24. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary.
The remaining provisions will continue to apply.
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25. No Waiver
If we do not enforce a particular provision of these Terms immediately, this does not mean that we waive our right to enforce that provision in the future.
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26. Entire Agreement
These Terms, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and any other policies expressly incorporated into the Services, constitute the agreement between you and LOFPO regarding your use of the Services.
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27. Applicable Law and Consumer Rights
These Terms are governed by applicable law, subject to any mandatory consumer protection laws that apply to you.
Nothing in these Terms is intended to deprive consumers of mandatory rights provided by the laws of their country, state, or jurisdiction.
If you are a consumer in the United States, applicable federal and state consumer protection laws may provide rights that cannot be waived by these Terms.
If you are located in the European Economic Area or the United Kingdom, mandatory consumer and data protection laws applicable to you remain unaffected.
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28. Contact Us
If you have any questions about these Terms or our Services, please contact us:
LOFPO
Email: info@lofpo.com
Website: lofpo.com
Address:
Via P. Micca, 26/2
35027 Noventa Padovana (PD)
Italy
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LOFPO
Light. Comfort. Living.